Frequently Asked Questions (FAQ)

Find answers to common questions about Nümi.

General Questions

What is Nümi?

Nümi is a wellness-focused weight tracking app that gamifies your journey, making it engaging and holistic. Perfect for diabetes management, GLP-1 medication tracking, and metabolic health monitoring.

Is Nümi free to use?

Yes! Nümi offers a free plan with core features. Premium features (like advanced analytics) are available with a subscription.

Getting Started

How do I create a new journey?

Go to your dashboard and click Create New Journey. Follow the prompts to set your goals and preferences.

Can I track medications?

Yes, you can log medications and dosages for each journey, including GLP-1 medications like Ozempic, Wegovy, Mounjaro, and Zepbound.

How do I set up my profile?

After signing up, go to Settings to add your personal details, set your unit system (metric/imperial), and configure your preferences.

Features & Functionality

What’s the difference between free and premium?

Free Plan Features:

1 Active Journey: Track one wellness journey at a time
Weight Tracking: Log your weight with mood and notes
Basic Progress Charts: View simple progress visualizations
Medication Tracking: Log medications and dosages
GLP-1 Medication Support: Track Ozempic, Wegovy, Mounjaro, Zepbound
Gamified Experience: Weekly levels and achievements
Basic Reports: Generate simple wellness reports

Premium Plan Features:

PREMIUM Premium Plan Required

These features require a Premium subscription.

Unlimited Journeys: Create as many journeys as you need
Advanced Analytics: Detailed charts and insights
Diabetes Management Tools: Specialized metabolic health tracking
GLP-1 Medication Analytics: Advanced medication insights
Milestone Highlights: Special achievement recognition
Personalized Insights: AI-powered recommendations
Priority Support: Faster response times
Advanced Reports: Comprehensive healthcare provider reports

How do I generate a wellness report?

Navigate to the Reports section in your dashboard and select the journey you want to report on. Click Generate Report to download or print.

Can I track multiple journeys?

Free Plan: 1 active journey at a time
Premium Plan: Unlimited journeys

How does the gamified experience work?

Each journey is divided into weekly levels. Complete each level by logging your weight and progress to unlock the next level and earn achievements.

Data & Privacy

Is my data private?

Absolutely. Your data is stored securely and you control your privacy settings in your profile.

Can I share my data with my healthcare provider?

Yes! Generate wellness reports to share with your healthcare provider. Premium users get more detailed reports optimized for medical consultations.

How long is my data stored?

Your data is stored securely and you can request deletion at any time through your privacy settings.

Technical Support

How do I get help?

Free Plan: Check our FAQ and documentation
Premium Plan: Priority support with faster response times

Can I use Nümi on mobile?

Yes! Nümi is fully responsive and works great on mobile devices.

What browsers are supported?

Nümi works on all modern browsers including Chrome, Firefox, Safari, and Edge.

Premium Features

How do I upgrade to Premium?

Click the “Upgrade to Premium” button on the homepage or in your dashboard to access advanced features.

What payment methods do you accept?

We accept all major credit cards and digital payment methods.

Can I cancel my Premium subscription?

Yes, you can cancel your Premium subscription at any time through your account settings.